Returns & Exchanges
At Te Koop, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing